Patisserie Valerie - Kensington, London

Cafe, Bakery, Coffee, Food Products

Address

Address

27 Kensington Church St, Kensington, London, W8 4LL
patisserie-valerie.co.uk

+44 20 7937 9574

Reviews

Reviews

4.1

Based on 62 reviews.

 

Agregated reviews (62) Patisserie Valerie - Kensington, London

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We were upset with the lack of service. I would leave no stars had it been possible. For a small resturant with three staff we waited to be seated for a longer than necessary. Once we were sat we were left waiting and then for a long time without being served and after 20 minutes we walked out. The staff seemed uninterested in us even though the place was only half full at most. This was very sad as we were celebrating my birthday there.
Please step up CS for the next person.

1 by Review source

Tasteless cakes. I have bought big white chocolate cake for my daughter 's birthday. It looked pretty, but taste like nothing. For £18.95 it is extortionate price for a cake that went straight in to the bin just after on slice. not the first time I had this bad experience. My colleague bought huge cake for us as a treat. People hardly touched it. Two days later cleaner damped it into a bin. I don't get it how can you possibly make a cake that tastes of nothing!

1 by Elena Lebedeva Review source

I adore everything that is made from chocolate- from chocolate bars to fudge. So I'm simply in love with the tasty cakes there. This place is one of my favourite and I can't wait to try another piece of delicious cake, no matter that the prices are a bit high for me. The service is ok, the interior too. If you go there, try the Pear and caramel mousse cake and also the White chocolate dream gateau.

4 by Christian Wale Review source

We discovered this 'Patiserrie' when looking for a traditional english tea. Even if we arrived half an hour before closing the owner was kind and prepered us the tea with lots of salted and sweet food (we had dinner at the end), all for 25£! Moreover, since my girlfriend don't eat meat, he changed the ham sandwich with a smoked salmon one.

5 by Review source

Cakes wonderful service dreadful sat at table for 10 minutes and was ignored.
I then visited the till and the male assistant ignored me and went off
Finally gave my order to a very nice lady who brought over my order.
The guy with glasses and a beard needs customer service training. To inore customers and walk away is very rude .

2 by RITA DUFFY Review source

The tea was delicious and pastries, but what we liked was the kindly treatment of the two girls who looked after us.
Sometime back, speaking more English.
Thank you very much for being so lovely
The best place for afternoon tea in London !, with permission from Brown's

5 by Review source

Terrific views to sip while watching the shells of umbrellas passing by. Elegant, quaint and cozy, also has a nice ambiance. The selection of tasty treats are nothing short of fantastic. Might I suggest the Pain au Chocolat. Lots to choose from. Cheeky friendly hosts.

4 by Silas Calhoun Review source

Small but pleasant space. Friendly and helpful staff with the usual great selection of cakes and pastries. Coffee is always good too! Quieter than the bustle of Kensington High Street and easily reachable from the Kensington Palace end of Hyde Park.

4 by Gwilym Hardy Review source

Best capuccino I ever had outside Italy!
But the blueberry muffin was a bit disappointing. Excellent service quiet environment. All in all with Costa being absent in this part of London I would be a regular if I lived nr here

5 by Review source

The place is not so nice than the others. The staff was very rude. Sunday at 3pm was not available an afternoon tea without reservation, being the place almost empty. So disappointing. Never come back

1 by Conchi Iniguez Gomez Review source

I came with my dog and look for any signs outside. Enter the place and I was told that dogs are not allowed. PLEASE PUT A SIGN OUTSIDE THE DOOR.

1 by Review source

Best place for afternoon tea in London! The staff at the kensington location are so friendly and make your dining experience a great one!

5 by Review source

always the best cakes and patisseries. the manager was a good chap. i enjoyed my afternoon here. great teas and coffees, will go again

5 by Zulfikar Din Review source

Lovely staff, the best cakes in town, tucked away from the busy streets - the perfect place for a sweet treat and a quiet escape :)

5 by Havina Georgieva Review source

Nice and well priced afternoon tea, £25 for two; food and drinks of excellent quality. An enjoyable experience to come here!

5 by Mariano Raíz Review source

Always love going in here for a pot of tea and a bun after a long day shopping on Kensington high street.

4 by Nick Dixon Review source

Small seating area, not enough chairs, always feel like I'm in the way. Otherwise the food is decent.

4 by Nabil Elisa Review source

Loved it! Small, cosy, perfect place for coffee and chocolate cake during a visit in the shops around

5 by marea1427 Review source

Excellent tea - the only place in London I've found which serves blue flower Earl Grey

5 by Richard Nevell Review source

Lovely service, friendly staff and nice food. Space is tight when busy and not enough staff

4 by Fiona Lambert Review source

The cake was awesome and they serve loose leaf tea which is always good. Nice staff too.

4 by Beatrice Tedeschi Review source

Delicious breakfast, good coffee, nice service. We had a perfect morning there.

5 by Thomas Rausch Review source

Nice and cozy place to eat english breakfast or a good soup. Very polite satf.

4 by Susana Freitas Review source

Good food, served promptly
but dont sit next to 'dumb waiter'

4 by Review source

Ok coffee shop, but since they don't have wifi, I tend to go elsewhere.

3 by Noah Darnell Review source

Lovely professional and friendly staff. Always go above and beyond to help

5 by Jo Lousich Review source

Nice place with lots of sweet and savory options and good service.

4 by Criss Review source

It was good service attentive good cackes. Over all pleasent time.

4 by Eva Hill Review source

Nothing for vegans. Wake up people!! It's 21st century

1 by Adam Pajda Review source

Gorgeous cakes, great coffee served by really nice staff.

5 by Paul Symeou Review source

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