Townsends Light Blue Cycle Centre - Cambridge

Bicycle Store, Business Service

Address

Address

72 Chesterton Rd, Cambridge, CB4 1EP
townsends-lb.co.uk

+44 1223 315845

Reviews

Reviews

3.9

Based on 17 reviews.

 

Agregated reviews (17) Townsends Light Blue Cycle Centre - Cambridge

I have bought a number of bikes from here and find the service to be first rate. I am actually shocked at the reviews below they in no way at all represent the service I have had from this company for a number of years. My partner and all of my children's bikes have also been bought from here. They are very realistic and honest with their advice, I have often changed to their suggested bike and with hindsight their advice has proved to be spot on. I cannot recommend them highly enough and will continue to buy my bikes from this excellent business.

5 by Review source

I had a fantastic experience buying a new road bike here: very friendly, patient and knowledgeable staff (Clare) who spent a good hour or so showing me the range of Genesis and Surly bikes, with test rides and fiiting. I came back in a couple of days later to test the preferred bike with different length stems to get the perfect fit. I'm extremely happy with the bike I bought and the good old fashioned quality service. I'll be back for my next bike (a Croix de Fer!). Thanks!

5 by Review source

The shop was recommended to me by a friend. My personal experience was that I found the member of staff who helped me very friendly, took plenty of time to answer my questions, let me test ride a few bikes, try out a bike with a different seat for comfort. I have no complaints regarding service. I need to navigate the bureaucracy of the bike to work scheme before I can pick up the bike though, so can't comment on that aspect.

5 by Review source

Sold me an old model instead of the 2015, charging me £400 – the price of the 2015 model.

When I phoned to tell them they insisted that I was wrong and that the bike was the new model. Despite the markings saying otherwise (the marking stated the bike was made on the companies 30th anniversary- also stating that the company was established in 1983. Therefore dating to 2013)Never shopping there again.

1 by Review source

I visited the Light Blue Centre one day just to take a general look. I didn't have any intention of purchasing anything - just to browse and get some information.
The staff were very friendly and professional and I ended up buying a beautiful road bike! Now I am enjoying every mile commuting daily to my workplace. I couldn't be any happier and will recommend the shop to everyone.

5 by Review source

Bought a Thin Blue Line retro style cycle cap at their shop recently as I wanted a cycling souvenir from Cambridge. Only when I got home did I realise how badly this cap has been made - it's really rubbish quality If a company is going to sell a product with their name on it should be flawless and not a 'second'. Unfortunately can't give no star.

1 by Review source

Had to take my bike in for repairs here twice in a row, but every time I do, I get it back with a different set of problems. Pretty disappointed. Won't be taking my bike back again for a third time.

Otherwise, location is alright for town and staff were always helpful/friendly when I was there.

2 by Review source

great service. efficient. excellent pricing. knowledgeable staff. nhs discount. fixed a problem on my Specialized bike that another shop in cambridge failed to do. will definitely use again. thanks

5 by Helen Lakhotia Review source

I found the staff friendly and the service to be excellent value for money. And they gave me a loan bike while mine was being repaired. Very happy!

5 by Bill Amos Review source

These guys provide really great service. They took the time to figure out why my bike kept making strange noises, and they made it right for me.

5 by Review source

I don´t recommend this shop. I found the service too expensive and the staff not very friendly. I will not come back.

1 by Leonor Natario Correia Review source

Fantastic shop with helpful and informative staff who all show a genuine passion for bikes. Would 100% recommend!

5 by Review source

Very helpful staff and I find the price more reasonable than other bike shops in the city.

5 by George Roberts Review source

The service was quick and the mechanics were friendly and gave me valuable advice

5 by Review source

great service, always friendly and helpful, support your LBS (one of them!)

5 by Alex Watt Review source

Slightly pricy bikes for a student. But Cambridge is a bicycle city.

3 by Francis Chan Review source

Very good shop with a lot of choice.

4 by Antonio Rossi Review source