Hadrian Park Care Home - Stockton-on-Tees

Assisted Living Facility, Company, Homes, Housing, Real Estate

Address

Address

Marsh House Ave, Stockton-on-Tees, Billingham TS23 3DF
careuk.com

+44 1642 988201

Reviews

Reviews

3.5

Based on 8 reviews.

 

Agregated reviews (8) Hadrian Park Care Home - Stockton-on-Tees

I could not wait for my mother to leave this home. She was in the EMI Unit downstairs, so I can only presume the good reviews received were for the other part of the home. The last visit I had there before she was moved, I noticed bruising on her arm. Not one of the staff mentioned any incident and my mother, with limited speech, alerted me. I had to ask what had happened and truly believe I wouldn't have been informed, which made me question the many, many times my mother had said they'd laugh at her when she tried to speak, mimicking her stammering and wondered if she'd been confused. Another occasion I caught them marching her quickly up and down the corridors, pushing a dolls pram, breathless and tearful. I was absolutely shocked when they said it was to calm her, she was 77 with dementia and painful to walk. The residents walk round and round the corridors confused and bored, sometimes half dressed - absolutely pitiful. The only outdoor area residents was always shut, not once in the months visiting did I see anyone outside. There are so many incidents to tell but they were reported to CQC. I can't believe how much she's improved since we moved her to another home. She's happier and so are the family now we have trust in the care she's receiving.

1 by Review source

The manager is a proven liar, therefore she isnt to be trusted. She failed to act when she was informed that there was an unsafe working environment in a home that the Co took over.
What she diod do was make it dangerous
At a hearing she lied throughout starting with Room 61 was in the same corridor as room 67 How would she know she didnt work there. She couldnt work there as she is a care assistant

1 by Review source

As a family we couldn't praise all the staff enough for not only the wonderful care & support everyone has given to our Dad, but to us all, as a family as we felt such guilt when we could no longer care for Dad at home. The staff have comforted and supported us all, a real home full of warmth, empathy and care. Thank you Hadrian Park.

5 by Review source

I visited this home last week, looking for care for mum. I was so impressed with the manager (told she was new) She really listened to me and put my mind at ease.. She asked lots of questions about mum and her needs and we've been invited for an afternoon next week. Everyone seemed so friendly

5 by Review source

Absolutely amazing caring people work within this home. The management team are fantastic and always available even if it’s just for a chat. The care staff and the rest of the team are genuine caring people also. Highly recommend this home to a loved one.

5 by Review source

Call them self's a management team nothing but rudeness and lies come out of there mouths absolutely disgusting to say there look after elderly people

1 by Review source

The staff are all very friendly and helpful at all times

5 by Review source

Lovely place staff are so nice

5 by Review source