Kiss Me Hardy - Wacky Warehouse - Priory Retail Park, 131 High Street Colliers Wood

Children's Amusement Center, Centres, Family Restaurant, Restaurant, Vacances, Western Food

Address

Address

5, Priory Retail Park, 131 High Street Colliers Wood, London SW19 2PP
wackywarehouse.co.uk

+44 20 8543 9631

Reviews

Reviews

3.3

Based on 79 reviews.

 

Agregated reviews (79) Kiss Me Hardy - Wacky Warehouse - Priory Retail Park, 131 High Street Colliers Wood

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Arrived there to find a sign that next session starts at 2pm, so after waiting for 40 minutes and standing in the que way after 2 still we were told that there is no more room then basically for only 5 people. Apperantly there was a birthday party so that's why it was full but I'm sure the staff knows the limit of people allowed per session and maybe that should have been stated on the sign as well. Or perhaps not even have it open for public while a party taking place because it obviously can't accomodate.

1 by Review source

If you don't mind your children getting mild concussion and various injuries then this is the place for you.
Full of crazy children brimming around at high speed trampling on other children.
Barely any adult supervision.
The under 5 areas was full of over 5s boming around at high speed. With no care for the young ones.
HIGHLY INAPPROPRIATE SOFT PLAY FOR UNDER 4 YEARS.
I LEFT WITHIN 40 MINS FOR FEAR OF MY CHILDREN'S SAFTY.

1 by Review source

This is the cheapest place to take children in bad weather to run of their energy, its £3.75 for an hour and half per child and free for accompanying adults, compared with other similar places which are from £8 upwards for children and £5 for accompanying adults. Its for under 12's with a soft play area for under 5's, non alcoholic refreshments and light snacks can be purchased. Good place to take bored children on a rainy day !!

4 by Jan Galbraith Review source

Feel sorry for floor staff, the service from kitchen staff was so poor, cold and had missing parts of order after waiting for 1hr30 mins then to find they had forgotten a meal, 1 year old daughter waited over an hour for 3 fishfingers and vegetable sticks. Eventually, had enough and ended up getting refunded. Restaurant has gone extremely down hill within the past few years. What a shame. MALE MANAGER IS EXTREMELY RUDE AND UNPROFESSIONAL.

1 by Review source

I went to kiss me hardy 'collierswood' on Mothers day, and I totally loved it. I had the best Chicken wings I have ever tasted and the price are very reasonnable. I would definitely recommend this place for a family eat out or even for drinks with friends. The staff are rely friendly and the manager Jeewan is very professional and welcoming. From a very happy customer.

5 by Review source

Twice I have been to children's parties here ... the staff are left in the lurch and the managers don't want to know ... shocking service ... how can a place that serves hot drinks have no cups .. soft play is okay but no where near as good as nearby Eddie kats. Food downstairs is standard pub grub and is cheap .. but poor management leads to bad staff moral

2 by Lauren Bungard Review source

When it's a bit busy don't expect to be attended to so you can go in. Just wait and wait! Another thing, when private party is booked, don't expect a sign telling you there's a private party, so just waste time queue up and then let them tell you to come back an hour or so later...

1 by Review source

Kids soft play area need more cleaners attention. Looks like they need more staff on busy weekends. In last few weeks my kids was there on birthdays parties, same problems - not ready on time and many times parents was need to ask staff to deliver what they pay for...but kids really enjoy this place.

3 by Review source

This is without question the dirtiest soft play Ive ever been too! Felt sick while being there. Piad for an hour for my twins but after 20 minutes my husband and I just couldn't take it and had to leave. Practically run from the place. So much hair and dust, sticky walls, horrendously dirty!

1 by Review source

The older lady upstairs is been rude few time, regarding the place, is ok but it's just ridiculous that you have to pay 3.75 for one hour when is even mostly empty or still with a lot of room . In four or five time that I have been 3 times the price is increased..

2 by Review source

Staff was so helpful and kind . My little one is severely sound sensitive so they let me in to see if he would cope with it .They were all so understanding and cleared a table quickly for us all to make us comfortable . Thank you so much .

5 by Review source

OMG, this place! The noise is unbearable, toilets are dirty, with soaking wet toilet paper. There are not enough staff members to even pretend to have the place under control. The kids seemed to have fun, hence 2 stars instead of 1.

2 by Kamila Simms Review source

Terrible food service. Be prepared to wait 20
Mins for a wrap. The staff aren’t friendly and there is always a noisy child around with an equally noisy parent who doesn’t give a toss about the other people sitting and eating.

1 by Review source

Had my daughter’s bday party here and was shocked with the treatment we got. Coffee machines didn’t work, payed for 22 kids but only 16 plates were on the table. Had to go and ask for more. Very rude staff. Won’t go back there!

1 by Review source

This place is freezing cold and smells of bleach. Everyone is sitting in there with their coat and hats on . When asked the staff of the heating is on , he said it’s on 28degrees . . Really unpleasant.

1 by Review source

staff not very helpful, too busy bickering between themselves to tell you its full. after waiting for 10 minutes someone finally came to say they are full try back in an hour.

1 by Review source

Dorota's customer service is excellent. She put extra effort into making the perfect jug of Pimms! Lovely first time experiencing Kiss Me Hardy. Lovely food too. :)

5 by Andrew Brockman Review source

Kids loved it and very friendly staff. Intrested in having my childs next birthday party here as prices seem very reasonable. food downstairs is cheap and good too.

5 by Review source

Bright, colourful and clean equipment. Parents free to follow their youngsters. Feels safe. Clean toilets & baby change. Smiling & helpful staff.

4 by Review source

Great during term time quiet and very good value. Kids love it, all contained can't lose any. Restaurant downstairs opens 12, food good for kids.

4 by Angela Lodge Review source

The soft play is really nice and easy to supervised. Staff at the counter was cold and unfriendly, but still a nice place for kids to have fun

3 by Kovila Mareemootoo Review source

Kids love it. Quite cheap to get in. Also offer Bday party packages. There is also a restaurant downstairs that has some good deals aswell.

4 by corrine cordner Review source

An adults idea of pure hell but older children 4-7 seem to enjoy it. They do run riot and younger children need to be very cautious.

3 by Andrew Tonkin Review source

wacky warehouse is a great place for young children to burn off all their energy while adults sit back have a cup of tea and relax.

4 by Malcolm Baker Review source

After a rocky start all good now, really friendly staff and with a Wacky monthly card it's very cheap, food is ok as well

5 by Review source

Good and clean family restaurant with really well priced menu and helpful staff, good veggie options too!

5 by Ahmed A. Review source

No juice, no dairy free milk, didn't want to drink but ended up with a G&T' as was easier

3 by Kelly Marie Review source

The place is small , but nice for the children . Staff isn't supported and sometimes get rude

3 by Review source

Had a great - exclusive - Party for my 4 year old recently! Many thanks, especially to the host!

5 by Review source

Child friendly staff. Free parking and toilets. Nice to organise children's bday parties

5 by Gosia Tarasiewicz Review source

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