Lillie Road Surgery - Hammersmith, London

Doctor

Address

Address

82 Lillie Rd, Hammersmith, London, SW6 1TN
thelillierdsurgery.nhs.uk

+44 20 7471 2650

Reviews

Reviews

2.3

Based on 8 reviews.

 

Agregated reviews (8) Lillie Road Surgery - Hammersmith, London

Rude teceptionist, especially the one with the long blond hair.
My ongoing problem for over a year now hasn't been resulved!
There are a bunch of few good Drs though, but most of them will avoid even checking, palpating or investigating why or where the problem is coming from!
I have been ongoing for the same problem over a year and all I have been told my issue is my hip area, which clearly isn't, and referred to USS !! Already had those ones done before.
To save money the surgery will avoid reffers CT scans ect.... I work for the NHS and know the cost effectiveness process of the GPs!
Will change the GP ASAP! This is a waste of time!!

1 by Review source

The doctors at this practice do a very good job and will always give you extra time during your appointment if nesasssay.
The new appointment system works very well to give access to a doctor for urgent care and I have never had difficulty in seeing the same doctor that is dealing with a particular medical issue.
Please ignore some of these negative comments that are so personal that they are irrelevant, particularly those criticising the hard working receptionist.
Im happy to recommend this doctors practice

5 by Mark Hedges Review source

Waiting times to get an appointment with preferred doctor are usually about two weeks. Then when you do get an appointment the waiting times to be seen are about 45minutes. A lot of wasted time. Patients should be informed if doctors are running behind schedule, just as patients have to call if running late! Sometimes I've had to leave without having my appointment because I couldn't wait so long.

2 by Review source

Although the Drs I have seen (prior to their new appointment system when I could make an appointment with my routine Dr at a time that suits) are really good - the appointment system is now absurd. If you are considering joining this practice - I would advise not to.

1 by Review source

Very very very rude receptionist
She is so rude I can't believe how she is a receptionist in gp surgery
So rude.

1 by Review source

While waiting times are sometimes long, most of the doctors I have had the pleasure of meeting were great

5 by Review source

The blonde young receptionist is one of the most rude and unresponsive person I have ever met.

1 by Review source

As an older person this new system is really difficult for us regarding repeat prescriptions.

2 by Review source