KFC - Woodstock Rd

Fast Food Restaurant, Fast Food Container

Address

Address

Welcome Break Peartree Roundabout, Woodstock Rd, Oxford OX2 8JZ
kfc.co.uk

+44 1865 515718

Reviews

Reviews

2.0

Based on 57 reviews.

 

Agregated reviews (57) KFC - Woodstock Rd

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I am furious my husband and daughter went 10 miles there and 10 miles back tonight to fetch a meal for 4 of us. He paid for 4 meals but when they got home after asking the assistant to check that there were 4 meals in the bag three or four times there were only 2 meals and three pieces of chicken for the 3rd member of our party. No meal for one of us and no chips for another. I am hopping mad. No one will pick the phone up to discuss this error. It is a shame that the moron was more interested in talking about his holidays then serving!!!!! Shame on you KFC . Disgusted!!! and feeling conned!!

1 by Review source

I'm so shocked and angry about this place. I'm pregnant and all I wanted was a filter tower meal so he put my order through then said they have ran out of hash browns as well as messing up my drink. The floor in the kitchen had brown tar looking fluid all over the floor, the sides had sticky coke over it and empty wrappers. The other week I came and they had ran out of fillet chicken, what chicken shop runs out of chicken, not only that but the manager and a team member was having a full blown argument behind the tills in front of people. Absolutely disgusting, sort it out.

1 by Review source

Quite agree with other users.. whats happened to this outlet?

Waited ages to be served.. then got told.all about their staffing shortages (oh thats a shame would you like to hear my problems???)

Then i order a family value bucket , order extra pieces (AND PAY FOR THEM!) Only to get home and find i only got one extra peice!!..

So i facebook message KFC (who to be fair where excellent).. well they fooled me!.. how can it take from 26th Nov to 14th Dec for correspondence to get sent out! Really ?

Totally dissapoinnted to say the least

1 by Review source

They couldn't produce any wraps or other items for some reason. No explanation was given. No drinks were available other than diet pepsi from a bottle. Again, no explanation was given. In fact, no information was given at all, staff were wholly unhelpful, preferring to talk to one another in their own language as opposed to deal with customers. Service was slow and I got the impression they would have preferred it if they didn't have any customers at all. One of the worst KFC's there is and they are consistently appalling, unfortunately.

1 by Review source

Went in an hour ago at about 3.30 two people serving _ one on the self service and one on the other counter waited 15 minutes to get to counter ( 2 people in front of me) the male server walked away with no explanation and picked up his own meal and left !!!!! The female server just carried on serving the other queue and completely ignored us - left and picked up a sandwich from Starbucks instead - disgusted at the rude treatment

1 by Review source

Absolutely terrifying service at KFC, I don't understand how this place is still running, the manager Him self was insultingly rude and we had to walk away because he did not want to serve us, it was even embarrassing as the people around us looked at us schooled as to why this guy was being so rude! Don't buy there the service is awful and they can ruin your day! The managers name is Nesman.

1 by Review source

Appauling service, mumbling rude staff, no wraps available, Lupton iced tea definitely a cheap non branded version, my perfectly legal Scottish 20 pound note being inspected like I'd tried to pay in bloody yen or rupees. Will never stop here again. The whole service station was disgusting and in need of a good deep clean. An embarrasment to the service industry.

1 by Review source

By far the worst KFC I've ever been to. There was a queue out the door and still the staff were in absolutely no hurry to do anything. At least 5 members of staff working in the branch, but only 1 actually serving- and he mumbled to the point of being unintelligible. Definitely go elsewhere, even if you have to drive to the next service station!

1 by Brian Tang Review source

THIS PLACE HAS GONE DOWN Hill. Over the last few months the branch has been getting it wrong, not enough staff and bad quality chicken. You would of thought that with less staff they would work quicker but it's quite the opposite, I qued for 25 mins to get my meal the other day. What a shame, this place used to be one of the best around.

1 by Review source

Very appalled by the level of service. The guy who was serving on that day was very disrespectful in the way he was serving. Chucking the the chicken wings into the box... One could see that he was not willing to serve anyone. Speaking in his native language to another girl and pulling horrid faces at the customers.

1 by Darren Patten Review source

Awful service. Awful food. Will never return. He wiped the ice away from the machine using the lip of my cup. Hygienic? I think not. Mumbled throughout I had to ask him to repeat himself several times. The chips were cold and soggy.

1 by Review source

As a family we've visited those place on many occasions the service used to be terribly slow but it has had a refurb within the last year and with the new look has come a new standard of service vastly improved

5 by Smashed Pasty Review source

A staff that can not speak or understand the language and beyond that a half hour wait for the wrong order to be delivered - discovered this fact on arriving home 7 miles away, worst KFC I have ever frequented.

1 by Review source

It really is the slowest KFC ever. I thought the other reviews were exaggerated but it really is painfully slow. There's 2 self service points but using them doesn't seem to make it quicker.

1 by Mark Best Review source

Not very good had to wait 20 minutes to be served haha for the stock not in so I could not get what I wanted I believe this is an ongoing thing with KFC nationally at the moment need to sort it out

2 by Garry Belcher Review source

Slowest KFC in the worrrrrrrlllllldddd ever! Over half an hour waiting for cold food. I've had faster service in an actual restaurant. And there were chips all over the floor!

1 by Andrew May Review source

Mumbling staff except the manager barking at customers. Other staff socialising rather than working. 20 minute wait for our order and they still got it completely wrong.

1 by Kieran Seeburn Review source

The worst service I have ever experienced. After waiting half an hour to get served, I was told they had no chicken... I didn't believe it either. An absolute farce

1 by Review source

The worst KFC I’ve been to. No burger buns and no coffee. Also, there was only one person behind the counter, taking orders and serving them, so the queue was long.

1 by Krzysztof Mroczkowski Review source

I ask for chicken legs and they never manage to remember from the till to the chicken that I wanted 6 (approx legs) i always check before I leave now!! annoying!!

1 by Review source

Dirty cramped horrible. Thats the nice points !!! Its size of a shoebox, no deating worth talking about and grubby. I love KFC but this one would put you off

1 by Ian Gibb Review source

The service is slow, the staff very unenthusiastic and they have forgot items from our order twice in a row now. Go somewhere else if u can.

2 by Review source

Finger lickin good super service only because I speak there language. Please remember the type of people kfc employs are not the sharpest..

5 by George Bashir Review source

Super slow service, staff wandering about and the que getting longer. Got he to find that 4 packs of fries were missing, very poor service.

1 by Review source

Very slow service. Staff needs better training. The employees at Kfc in Central Oxford, Cornmarket Street are much, much quicker.

1 by Review source

Worst kfc i have ever visited, they took ten orders and then they said we don’t have chicken after waiting for more than 20 min

1 by Review source

Under staffed and far from 'fast food'. Expect a minimum twenty minute wait without fail. In dire need of a revamp.

1 by Review source

Apalling attitude, lack of customer service and ridiculous waiting times to be served. Ashamed that this is my local KFC.

1 by Review source

Worst KFC i have ever had. Fries overcooked, bap was stale and chicken fillet was dry and chewy. Terrible meal.

1 by Alan Skinner Review source

It's a KFC but not be able to use KFC club card. Food is little compared with normal ones.

1 by Review source

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