Raoul Dowding Veterinary Surgeons - 16 Spital Terrace

Animal Hospital, Pets, Veterinary Care

Address

Address

Cleveland House Surgery, 16 Spital Terrace, Gainsborough DN21 2HF
dowdingvets.com

+44 1427 612188

Reviews

Reviews

4.7

Based on 58 reviews.

 

Agregated reviews (58) Raoul Dowding Veterinary Surgeons - 16 Spital Terrace

  • 1
  • 2
When we moved to the Gainsborough area and had to change vets, we researched all the local vets, and tried several of them out with appointments. As dog and cat exhibitors and breeders (whose animals are ALL first and foremost much loved family members) with a LOT of animals, we need vets we feel we can really trust. We had some decent experiences with local vets, some really REALLY bad experiences, and some extremely expensive ones. Then we went to Dowdings Vets and have never looked back since. We have now been with them for several years. Even if we ended up moving away we would still stay with this surgery.

Dowdings Vets have it all. They have several vets, every single one of which is excellent. Their nurses, receptionists, practice manager etc are all, just like the vets, very friendly and welcoming. Nothing is ever too much trouble for them. Everyone listens to you and makes you feel welcome. You never feel rushed, and all concerns about your pets are taken seriously and discussed in detail. Animals are made to feel at home, even those that may be nervous are treated confidently and again the staff do all they can to help make pets' and owners' experiences as good as only possible. Emergencies are always dealt with instantly (and if out of normal hours, they have cover).

Dowdings have saved the lives of several of our animals, they have been with us during those incredibly difficult times when we have had to say a goodbye, and they have helped welcome new lives into the world. They have always gone above and beyond mere duty. All of this at extremely competitive prices. I would highly recommend them to any pet owner. Five stars isn't really enough, I would give 10. Marianne Brett

5 by Review source

I contacted the vets as I am seriously worried about the health of my dog, I was then put with a part time vet who only works 2 days a week. She suggested some tests which now I have done some research my dog doesn't have any symptoms. Tests would cost about 200 pounds. I am mainly concerned about my dogs heart and was told about some tests I could do. So i rung the vets up and asked for a break down of the heart tests, to which they said someone would call me. When they called me they obviously hadn't read my dogs file as she asked what tests I want doing? Also saying that the vet I saw isn't in until Thursday. I get told not to exercise her as it could be fatal and then told my vet isn't back till Thursday. Am i meant to wait? My dog could have something seriously wrong and I get this service?
Very poor, i can only compare this place to a supermarket and your animals are at the checkout, get you through the door as soon as poss. I am not complaining about the Vet herself, as I am sure she is following protocol, but the way I have been treated its as if its a numbers game. No personal touch and no care for the animals. I bet they have targets as well. I was in and out in 10min at the most. I got a second opinion at another vets nearby, more of a journey for me. They spent 40mins with the dog going through what could be wrong. Much better service. I felt they cared about my dog, wanted to help, Concerned. I feel relaxed now as my dog is in good hands.

2 by Review source

My 11 year old golden retriever had a season and about a week or so later she went off her food and started to bleed again. I rang the Raoul Dowding and was told to bring her in immediately, which I did. We saw a vet called Steve who carried out an ultrasound and identified pyametra (which is potentially fatal if left untreated). He explained everything to me in very simple terms (I was in blubbing like a baby at this point) and arranged for Katy (my golden retriever) to be operated on that morning. He rang me later that day and told me that he was keeping her overnight but that her colour was good and her heartbeat was back to normal. If fact he kept her in for two nights, but rang me twice a day to give me an update on her progress. She came home two days later and is recovering well.

The service Katy and I received from Steve at Raoul Dowding was second to none. I would have no hesitation in recommending them to anyone with a sick pet.

5 by Review source

Terrible place. Took my dog in for a blood test and he came home brain damaged. His chest was badly bruised and his collar was on the very tightest hole which I didn't notice till we returned home . He only went for a blood test to see why he was gaining weight. My dog had to be put to sleep because of the brain damage which he never had when he went in that place, he was a healthy dog. I have since found out from my current vet that my dog more than likely suffered a restricted artery in the neck due to them tightening his collar to take the blood sample from his neck then not loosening the collar again. The blood flow to his brain was compromised during the 20 minute journey home. The staff there bamboozled me for 5 months as I tried to care for my little dog with endless drugs , They ruined my dogs life and mine.

1 by Review source

Our dog, scamp became a little poorly and because we had lost another dog very suddenly we were not prepared to take any chances. We took him along and he was blood tested and pancreatitus was diagnosed. After a course of treatment he didn't seem much better so we returned him for further investigation. He was put on a drip and given antibiotics and received nursing for four days. When we got him back he was very nearly back to normal so we took him home. The receptionists and vets were first class and very attentive. Our vet, Felicity, was quite wonderful from start to finish and was very much aware of how much the little chap means to us. Our experience with Dowdings has always been first class having now had three dogs treated by them and I would recommend them to anyone.

5 by Review source

My brother (in the army) was posted aboard for 6 months so I volunteered to care for his much loved companion Murphy. Two weeks in and Murphy was not himself and suffering with a painful nose. I rang surgery and explained my situation. I was immediately registered and to my relieve given an appointment for Murphy that day. The consultation was very thorough, friendly and extremely reassuring. I will be highly recommending this surgery to my pet owning friends. Murphy was given some pain relief and thankfully now back to his normal self. Many thanks to all staff at Raoul Downing.

5 by Review source

I have been taking my cat here for over a year now. I love this place and wouldn't recommend any other vet as highly! Obviously my cat isn't going to agree with this review but oh well. The environment is of an older style which is nice because it saves the boredom of being in an ultra modern plan vets. The staff are always friendly and more so the more they get too know you. They also offer a healthy pet plan which sorts out all your animals fleas and worms for a monthly fee as well as a wide range of other perks. I am a member of this and for me it is brilliant.

5 by Charles Walker Review source

I have used this practice for 20 years and have always found the treatment excellent at every stage in our dogs lives from puppy to veteran. The veterinary team are caring and I trust their diagnostic skills. The admin staff are really helpful arranging appointments at a moments notice if necessary.
I would have no hesitation in my recommendation of this surgery.

5 by Review source

Lovely caring vets. Deals direct with Petplan to make insurance worth taking out not having to worry about big operations like I had to with my cat. Kept upto date throughout his whole stay and really looked after him. Thank you guys

5 by Daniel Bond Review source

Very patient veterinary staff, especially the vet nurse took some time to give me lots of advice about our other cat, who didn't actually make her speying appointment. Very helpful and thank you for the reassuring advice.

5 by S Todd Review source

One the best veterans around, Mr Dowding himself has been looking after my extended family for years, even when it came to making hard desicions he and the staff made us feel at ease even followed up with calls after.

5 by Neil Bailey Review source

Kind and helpful people. The vets were great with my dog Guinness and he enjoyed the experience. They were very good at letting me know my dogs results asap. The receptionist was very helpful and welcoming.

5 by Rachel Carter Review source

Dr Dowding is amazing. Some of his staff unfortunately not so one said my cat had bruised or sprained his leg but a 2nd oppionion showed his leg was very badly broken in a lot of places. He lost his leg.

4 by Review source

We have been with this veterinary practice for over 11 years and can certainly recommend it. All the staff are friendly and helpful and the vets are thorough and very caring.
L&J -springers/gsds

4 by Review source

Brilliant vets always at the end of the phone when we need them,really nice staff and I'm very grateful for everything they have done for our poodle

5 by Review source

Very good Vets .all staff are nice and friendly and helpfull .Nothing is to much for them they are so helpfull and very professional

5 by Review source

Vet was brilliant. Receptionist very rude, takes payment no thanks or anything. Thank you to all the staff for looking after my dog.

4 by Review source

Always been an excellent service given to me and highly considerate every time I've had to have my cats attended too !

5 by Review source

First class practice. I've taken a rabbit and 2 dogs and experienced excellent professional advice and services.

5 by Review source

Fantastic vets and staff are always friendly and very helpful and they are so loving and caring with all animals

5 by Review source

Yes ok , but the experience wasn't as we were there to have my Daughter's poorly pet put to sleep

4 by Review source

They look after 2 of our dogs. Always polite and friendly. Show good knowledge of our many problems.

5 by Review source

Always professional and always affordable. Quite literally half the cost of some other local vets.

5 by Review source

Great practice. Have been bringing my animals here since moved here and always fantastic service.

5 by Michelle Hudson Review source

Fantastic vet operated on my dog Milo ruptured cruciate ligament
Would not go anywhere else

5 by Review source

Fantastic vets very caring and couldn't do more to help you out and very good prices

5 by Bronwyn Shaw Review source

Good with the cat and dog ,shame you don't see the same vet but still worth going

5 by Steve Waring Review source

Took pups for 1st time here to be docked very pleased easy to find good parking

5 by Review source

Great vet with knowledgable staff and they help you through some sad times

5 by Review source

Perfect professional help and advice
Very good to all of our animals

5 by kyle scot Review source

  • 1
  • 2