Marks & Spencer Banbury Gateway M40 - Banbury

Department Store, Beauty Supply Store, Children's Clothing Store, Clothing Store, Fashion, Men's Clothing Store, Shoe Store, Women's Clothing Store

Address

Address

Unit 11, Gateway Retail Park, Banbury, OX16 3ER
marksandspencer.com

+44 1295 203056

Reviews

Reviews

3.8

Based on 28 reviews.

 

Agregated reviews (28) Marks & Spencer Banbury Gateway M40 - Banbury

Staff need training - told me various items were no longer available on line- she kindly searched on the in-store computer- however at home I discovered they are . In the store at the tile- there was uncertainty whether the return policy was within 28 days or 35. The lady on the tile then carried on to tell me at great length how and I quote ' her head was about to explode ' ! I went to the food hall which sadly was very poorly stocked . I certainly wont be recommending this store to anyone - sorry - I normally really enjoy shopping at my local M & S in Leamington.

1 by Review source

A very large spacious store. Very new. Fantastic array of food produce. Eg I must have counted at least five different choices including candy floss flavour! Local celebrities visiting include singer Gerri Halliwell, Jo Joyner (ex Eastenders actress). Plus a good helping of well heeled wealthy folk from neighbouring villages. Loads of clothing to choose from. In the lavatories water comes on with sensors. Cafe offers great panninis and salads with panoramic view windows. A must visit.

5 by Review source

Visited the cafe at 2pm and it was half empty but had to eat half my meal with just a fork as no knives despite asking before my meal arrived. My all day breakfast looked like it had been around all day too. Very dry bacon and totally hard poached eggs. 1 pat of butter for 2 slices of toast. Overall totally disappointing. Expected more from M&S.

1 by R Harkers Review source

Really bad customer service. Inflexible, scruffy (chipped nail varnish, ill fitted uniform etc which you would not expect from this company) and really quite arrogant people who made me feel really upset and fraught! Not impressed. Will use the M&S in town from now on as they are really lovely in there!

1 by Review source

The review is about the café. It would be a nice place to eat out, with plenty of light, quiet and airy. The food quality is good, but doesn't reflect completely the high prices. The party is every time ruined by very slow counters and long waiting time for the hot food to come from the kitchen.

2 by Review source

One of the nicest & best run M&S stores you could visit. apparently the third largest cafe in the company. Black filter coffee very good & the coconut & key lime cake is to die for! Coffee is better than Nero or Costa. Nice store.

4 by Marc Lawrence Review source

Don't bother wasting your time going here. A massive store with no staff available to help. Poor parent and child parking too.
Save yourself a trip and go elsewhere.

1 by Review source

Very large M&S with dedicated Food Hall.

Service in cafe can be a little slow, but the food is good and worth the wait. Hypnotic view of the M40...

4 by John Baylis Review source

Once we had found it ! No signposts , Everyone was so helpful and friendly and the cafe was clean and tidy ! Very nice coconut and lime cake

5 by Review source

I love m&s , their food is amazing and is definitely one of the best quality food you can find which isn't HUGELY overpriced !

5 by Review source

Nice big store, plenty of choice. Good facilities like the cafe and toilets. Free samples in the food court!

5 by Tim Rose Review source

Awful service by a young girl visited on 5.05.18 at 12:15. No help what so ever and very rude.

1 by Review source

Arrived at 8 am to go cafe and then do shopping but cafe doesn't open until 9!

1 by Lin Richards Review source

Wow huge store & simply food hall. Free parking right outside its doors.

5 by Katey Keeper Review source

Clean, pleasant and easy to shop. Very helpful staff. Excellent restrooms.

5 by Jean Philippe Launberg Review source

It's got everything - and the food-hall is fantastic. Great café too.

5 by poppi harrison Review source

I always find something I like here. Staff is polite and chatty.

5 by KHOSH SELECTIONS Review source

Great M&S - the food court is fab! And easy parking

5 by Review source

Great alternative to Motorway Services !

5 by Review source

Top quality items and a great selection

5 by rosam101 Review source

Very good plenty shops and easy parking

5 by Review source

It's M&S, it's awesome!

5 by Christina Duncan Review source

Great location, good free parking..

5 by Paul Bowkett Review source

Great shops and places to eat

5 by Steve Straker Review source

It's closed....

1 by J Roberts Review source

Quality outlet.

5 by semperfi Paratus Review source

Very nice shop

5 by Review source

Good

5 by Richard Anderton Review source