Hospitality Line - Chislehurst

Party Planner, Event Ticket Seller, Tourism, Travel Agency, Vacances



Royal Parade Mews, Chislehurst, BR7 6TN

+44 20 8289 9595




Based on 6 reviews.


Agregated reviews (6) Hospitality Line - Chislehurst

Used Hospitality Line to book an Escape-Room-and-dinner night out for a birthday. They claimed flexibility in adding extra people when I had my voucher, so I committed to a date. However, when we wanted to go from 4 to 5 people a few days later we got told after over an hour on the phone (3 calls) that it wasn't possible. The person who eventually gave us the (frustrating but at least accurate) news is someone that has (probably been asked to) left a 5-star review on their own company's Google profile here.

We contacted both the Escape Room and restaurant directly and were able to secure an extra person in about 5 minutes (this is after HL told us we had to go through them initially to add extra people). The event itself was great, but I would NOT choose to use HL to book it if I had a choice.

To HL's credit, it sounds like they're at least trying to address whatever internal problems they have regarding not knowing their own products, but blaming inflexibility on the venues themselves when it took us all of 5 minutes to get two yesses directly, is clearly misdirected. I wonder if they realise it's them that's the problem.

2 by John Sargent Review source

I went to Tower hotel for dinner and then on the Aurora Clipper for NYE, and had an excellent evening!

The food was lovely and there was a great atmosphere, lovely hotel. The boat we went on was really nice and the staff on board were very accommodating. The interior of the boat was very comfortable with plenty of seats for everyone and the seats were leather!

There were plenty of arrival drinks for everyone as well as champagne at midnight. We had a great view of the fireworks right next to the houses of parliament!!

All in all was a really good night and everything ran smoothly, will definitely be booking with Hospitality Line for next year.

5 by Review source

Thank you for organising our Group lunch at the Brasserie Joel, Westminster Park Plaza Hotel, it was an excellent venue, the staff were very courteous and attentive to us and we all all enjoyed a wonderful meal. Once again, a big thank you Hospitality Line from the Ladies of Hartley WI.

5 by Review source

I had a voucher for a Christmas present, we redeemed the voucher and were told we would receive the tickets within 3 day’s. 7 day’s later nothing, and unfortunately no day out either! Poor service, not even a phone call!

1 by Review source

Poor party organisers
Disappointed with communication
Still waiting for 2 complimentary tickets
Despite numerous emails
Up your game hospitality

1 by Review source

Great company
Friendly people who are always ready to help

5 by Karthic Sinnadurai Review source