The King's Head Inn - Newton under Roseberry

Hotel, Vacances

Address

Address

The Green, Newton under Roseberry, Great Ayton TS9 6QR
kingsheadinn.co.uk

+44 1642 722318

Reviews

Reviews

4.1

Based on 197 reviews.

 

Agregated reviews (197) The King's Head Inn - Newton under Roseberry

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We stayed here on 6th August 2014. Having read previous reviews about the lack of standards, I thought we'd give the the place a chance, but only because it had been recently refurbished.
Firstly, the room we were given, (Room 4), was not the same as we had asked for; it was on a busy road with no view, it was tiny, and sparsely furnished. We requested to move and were moved to Room 9. The view was still only partial, but at least the room was bigger; still not very well furnished, dark and not what we expected...a four poster, I'll get to this later in the review.

We decided to go and eat something before going for a walk. The staff were friendly enough, but the ambience of the place was more of a restaurant, than a local pub were you might relax; having ordered a light snack, the chips that accompanied were swimming in grease. We assumed this to be a minor blip, so thought maybe the food in the evening would be of a better standard.

The evening meal was worse. Firstly, the menu might as well have been reduced to around half its size; it seemed everything we would like to order was no longer available, this was not even late in the evening, it was around 7.30pm. We eventually ordered food and it arrived 55 minutes later, almost immediately after I had complained about the delay. My wife had chicken and wild mushroom linguini in a light tomato sauce. Firstly, there was no tomato sauce, it was a mushroom sauce. The pasta was burned and the sauce was swimming in grease. After complaining about this, I was told by the landlord that customers get confused and there are only specs of tomato....absolute rubbish, and how on earth can you burn pasta? Why is there even grease present in a pasta sauce??

My chicken breast was overcooked and served cold....the vegetables were undercooked and served cold.

We left the food and refused to pay, although the landlord did say that he has had no complaints at all on any of his food quality...I suggest he reads previous reviews.

The bed! We had no sleep up until the point we removed the quilt off the bed at around 5am and both slept on the floor. Every time either of us moved, the bed creaked..not a little, a loud creak which is likely to have kept the residents below room 9 awake too. I told the landlord this when we departed; again totally oblivious to the concerns raised and in denial that there could be any problem because, 'it has a four poster bed'...

This place needs to get a grip on its standards; and the landlord needs to listen and act, not just ignore complaints.

Totally dissatisfied; if you want a nice place to stay that tops this place, go to a local travel lodge; sleep in a tent; you'll get a lot more value for your money.

1 by Review source

Great food, great staff and great service.

On revisiting this pub after my initial review I have noticed a drop in customers and indeed customer service, albeit it's now only February but still with its rather lavish decor and quiet countrified atmosphere I would expect a few more punters, tonight's experience was somewhat subdued, whilst the staff were competent in what they were doing, neither of the two girls I felt tonight cared at all about the level of service they should be providing... This is just my opinion and not meant to offend.....

Geo

Had another visit 12/7/15
Staff really nice and accompanied us with our requests, one downer was the horrendous music being pipped throughout the evening, very disco 70s based music in this really tranquil setting totally spoils the ambiance.....!

4 by Geoff Wright Review source

Great pub location, fab in and out especially on a nice day great outdoor area to watch the world go by. Enjoyed afternoon drinks here one day and then came back for Sunday lunch. Really nice atmosphere on both occasions and staff super friendly and helpful. Sadly on the Sunday the roasts were done by 4.30pm (serve till 6pm I believe) as they were just so good so we had the lamb shank, two steak pies and a parmo, all eaten up. Good pub grub and decent amount of gravy. Veggies nicely cooked, meat tender and mash tasty. Chips a little greasy but nice enough by all accounts. Great drinks. Would go back and enjoy something else on the large menu. Kids well looked after and dog friendly. A good all rounder.

4 by Aimee MONK Review source

Went with my partner and son for a Sunday lunch. The place and surroundings are beautiful but the food left a lot to be desired. The amount of veg for two people justvwasnt enough and the cabbage was soaked in red wine which didn't go with the pork on lunch. My partner refused to eat it. I paid extra for a large lunch but the only difference was the extra Yorkshire pudding and larger plate. There wasn't enough gravy on the meal either. We also ordered a child's sausage and mash and my son refused to eat the sausage (which is one of his favourite things). When I had a taste they had a funny taste and not suitable for children at all. Safe to say we will not be visiting again

3 by Mark Robinson Review source

First visit was with an open mind as looking at the feedback we were unsure on how things would pan out.
Well, what a great place, lovely premises clean and tidy and warm and welcoming. The chaps behind the bar were polite and professionals and added to the relaxing atmosphere. We ordered just lunchtime snacks which were clearly freshly made and tasty (not sure what the chips are cooked in?)..

Highly recommended and accommodating with our springer. I'd guess the pre 2016 feedback has been read and acted upon with fantastic results. Look forward to visiting again.

4 by Robert Hughes Review source

We are normally happy but this time we were too late for the Sunday Lunch and two of us ordered the Tagliatelle. The size of the portion was so shockingly small. We did not complain whilst there as i felt it inappropriate as we were with a party of 6. The other meals ordered were substantial which ,we found out later, that our similar priced tiny serving was noticed by the whole party. I have spoken to the Manager who advised that we should have complained immediately. He was polite and offered us a voucher for our next visit.

2 by Review source

Went it for an early dinner but left sorely disappointed with the quality of the food- we ordered an assortment of pub classics (think fish and chips), as well as the lamb and the seafood platter. After 40 minutes, everything came quite lukewarm and the quality was honestly lackluster. This was not helped by the relatively high prices (comparable to what I could get in london at my local to be honest). The staff were friendly, and the location cosy, but that's about it I felt.

3 by Wenn Er Tan Review source

The place and settings are fabulous, the food was typical bar food not a vast choice and the menu has not really changed over the years, if you havnt been its worth a visit especially during the day for the views, if your a visitor to the area , Great Ayton in one direction and Guisborough in the other leading to the North Yorkshire Moors all worth a look at ..and if your fit you can climb Roseberry topping but not afer you have eaten in the Kings Head

3 by Paul Cavanagh Review source

This is pub chain food at its worse, sorry but really poor quality. I had chips and a vegetable burger, chips were refried and hard. The burger was straight out of a findus packet and the bun was more like white foam than bread. I thought food standards in pubs had improved but clearly not, chain pubs are just generally poor have no individuality or ideas. It's not hard just employ a decent chef? Really substandard, shame fo such a nice village.

1 by Review source

After some years I visited the Kings Head restuarant yesterday for lunch with friends who travelled up from the South of England. The quality of the food, the service and the general atomsphere was as I remembered it, outstanding. The ladies present both said that the sweet trolley was 'something to die for'. I would have no hesitation in recommending a visit to anyone. Well done to all the staff.

J.C July 2013

5 by Review source

Really nice pub with a cosy country feel. Lots of seating in a number of distinct areas. Large menu and good selection of drinks. Black Sheep Ale was on tap, which is always a good sign. Friendly staff providing a warm welcome. The food is good quality local pub grub with huge portions (See pics), so lunch was great value for money, no room for desert.

4 by Miles Hebden Review source

VERY DOG FRIENDLY

We stayed with our 3 dogs and we found the hotel to be very dog friendly environment. The room we stayed was a real good size for 3 dogs. The staff we're excellent very dog friendly and the food was delicious. 100% recommend this for all dog lovers especially with the walks surrounding.

5 by Review source

Didn't write in our reservation, after a 45 minutes wait for a table was told we couldn't order Sunday dinner although people arriving after us could then a further almost hour later we were presented with over cooked steak and ale pies and burgers that surely had a terrible meat to cardboard ratio

1 by Review source

Great location for Cleveland, N Yorks Moors, East Coast. This is our second visit. Stayed 2 nights on 'Walk In' deal. Cracking offer. Some of accommodation is in need of updating but was told that it's due to happen shortly. Good quality meals. All staff more than obliging. Will stay again

5 by Di Review source

Ate here with a group of friends. Very poor food right across the menu but particularly the battered fish which was almost impossible to cut through. No one cleared their plates and no one risked a dessert. My advice, drive on to Guisborough or Great Ayton depending on your direction of travel.

1 by Review source

It was a nice stop for a good ale pint after a hike up Roseberry Topping. From the chips I tried, it was very clear they offer very good meals that taste like home's. The Staff are nice and the patio is beautiful. It's little overpriced though: £6.5 for a pint and little chips.

3 by S Moseley Review source

Simply amazing food - over priced though and the service is terrible!! the head waitress (you will know who we mean if you visit) was so rude and we paid cash for our meal and she counted it in front of us before she'd move to let us leave!!! like we were going to short change her!

4 by Karen Lewis Review source

Good selection of beers & wines plus good pub food. Drinkers, eaters, walkers all welcome as are kids and dogs. Cosy seating, relaxed ambiance and friendly staff. Great outdoor space for summer drinks. Prices above average but well worth it if only for the spectacular location

5 by Neil Gawthorpe Review source

Booked a table for 4. Waited a while to be served then realised it clearly says on table & menu that you order at bar so our error there. Food was delicious and great portions although the paremsan seemed small compared to other dishes. Staff friendly, lovely atmosphere.

5 by Wendy Cooke Review source

A very pleasant atmosphere with a nice traditional pub decor, clean and new. Accommodation is comfortable and has all the basic amenities (coffee making stuff, wi-fi, hairdryer etc) and the food available from the restaurant is great. Try the parmo!

5 by Malcolm Abbott Review source

Asked for a menu to be sent prior to visit because we needed a gluten free options when we arrived the menu was completely different and extremely limited the food was poor to say the least . Supposed gluten free option made me very ill within 2 hrs.

1 by Ian Cope Review source

Appears a bit pricey but very big portions. I had the rump steak and it exceeded expectations. Good choice of desserts and coffee, very tasty. Pub was nicely decorated. We didn't book a table and were lucky to get one so might be good to book.

5 by The Balanced Path Dog Training Review source

Love it here. Great setting and a lovely view of the countryside. The staff are friendly and welcoming. Big car park and a wide range of seating options both inside and out. Dog friendly in certain areas and good for all ages. Lovely food too.

5 by Alex Nicholson Review source

Lovely views and a lovely setting. Unfortunately the meal didn't match.
Undercooked chunky chips covered in grease.
The burger off the childens menu was inedible due to the amount of gristle.
Really poor quality food.

1 by Review source

Parking behind the Inn was tight to get in to from the main road, as well as awkward to manoeuvre when full, inside the Inn was clean and tidy and can be very busy so I would advise prebooking, service was good, a pleasant experience.

5 by Michael Patterson Review source

Back again for main meal, girls beat the boys hands down. Great service, friendly and entertaining, even Riley the Springer got fed by the staff.
If we didn't know better it could be mistaken as a family run premises.

5 by Rob H Review source

Lovely atmosphere... excellent food (and i mean delicious)
Staff are very friendly, spoke to a man behind the bar called Chris. He was only to happy to help with a great personality.
Couldn't ask for anymore...

5 by Adam Robinson Review source

A lovely clean pub that is very welcoming with very friendly staff set in the beautiful village of Newton-under-Roseberry. I would recommend this as the perfect treat after a gruelling climb of the nearby Roseberry Topping.

5 by Review source

Good car park, lots of outdoor seating available, lovely inside. Staff are friendly and efficient. Didn't eat on this occasion, but food looked great. Plenty of choice at the bar including real ales. Dog friendly.

5 by Davey Kelsey Review source

Have been here before and loved it. Today had a meal for four people and all of our chips were so burnt they were inedible. Did get another bowl when we complained. Hope it was 'just one of those off days'.

2 by Jane Kelly Review source

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